Shipping Policy

Payment Processing

1. Our website and services are available exclusively within India.
2. Customers can make payments using:
   • UPI
   • Credit Cards
   • Debit Cards
   • Net Banking

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Domestic Shipping Policy

1. All orders are shipped within 2–3 working days from the date of purchase.
   • Shipping across India: ₹75 per kg
2. Orders are processed only through:
   • Official Website
   • Instagram
   • Facebook
   • WhatsApp

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Safe & Reliable Shipping

1. Orders are shipped through trusted partners:

   • Blue Dart
   • Delhivery
   • Ecom Express

   Ensuring timely and secure delivery across India.

2. For any delivery issues, customers can contact customer support.

Important Note:
If a package appears tampered, customers have the right to refuse delivery.

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Standard Shipping Charges – Yuvathi Bridal Destination

Available Payment Methods:

• Cash on Delivery (COD)
• Prepaid

COD Policy

• Orders below ₹500 → COD not available
• Orders ₹501 – ₹1999 → ₹100 COD charge
• Orders above ₹2000 → COD not available

Prepaid Policy

• Orders above ₹499 → Free Shipping
• Orders below ₹499 → ₹75 shipping charge

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Delivery Period Guidelines

1. Delivery timeline starts from the day after shipment.
   Customers will receive tracking details once shipped.

   Estimated delivery time:

   • Metro Cities: 3–5 Business Days
   • Non-Metro / Remote Areas: 5–7 Business Days
2. Courier delays are beyond our control. However, we will actively follow up.
3. Customers should track orders regularly.
4. Ensure someone is available at delivery address.
5. For non-residential addresses (office, hotel, etc.), customers must coordinate with:
   • Delivery location
   • Courier service
6. Customers must be aware of collection points:
   • Hostels
   • Gated communities
   • Offices
   • Colleges
   • Hospitals
   • Hotels

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Important Delivery Conditions

• Delivery agents may not call before delivery
• Usually 1–2 delivery attempts are made
• If unavailable:
  • Parcel will be held at nearest hub
  • Customer must contact courier and arrange delivery

If not collected:

• Parcel will be returned to origin
• Reshipping charges will apply

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Address & Delivery Responsibility

• Customers must provide:
  • Complete address
  • Correct PIN code
  • Accurate state selection
• If parcel is returned due to:
  • Unavailability
  • Incorrect details

👉 Reshipping charges will be applicable

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Support & Assistance

For any delivery-related issues, contact:

• Email: support@yuvathi.co.in
• Chat Support

Provide:

• Order ID
• Full delivery address
• Issue description

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Scheduled / Delayed Delivery

Customers can request delayed delivery by mentioning the preferred date in the “Notes” section while placing the order.